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Using the Help Center

Getting Started 1 min readAugust 17, 2026

Using the Help Center

The Help Center (/help) is our Knowledge Base — step-by-step documentation for every major feature.

Browse guides

  1. Open Help from the public site footer, or visit /help while signed in.
  2. Filter by category chips (Getting Started, Content, Integrations, …).
  3. Use Search for keywords like "crawl", "credits", or "WordPress".

Inside an article

  • Guides use headings so you can skim.
  • Tables summarise options and plans.
  • Related guides at the bottom continue the learning path.
  • Links to in-app pages (e.g. /users/crawl) open the product when you are logged in.

Help vs Blog vs your articles

Location Audience Who writes it
/help All customers Product team (this Knowledge Base)
/blog Prospects & customers Product team + optional articles you publish
Content Library You / your team AI drafts you generate and own

If a guide is missing, contact support — or check Site Control for setup chips that deep-link into the right tool.

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